This site takes enquiries and reads property plans. Here is exactly what happens to both, in plain English.
Check Your Traders Ltd, a company registered in Malta, is the data controller for turnkey.mt. Turnkey.mt is a trading name, not a separate company.
Four things, and nothing else.
If you book a survey we ask for your name, email address, phone number, the type and location of the property, the kind of project, and whatever you write in the notes. We need those to contact you, to survey the property ourselves (free), to quote you ourselves where Checkyourtraders Ltd takes the project on, to introduce you to a vetted partner where that is the better route, and to tell you who your details went to.
If you apply to join the trade network we ask for your company name, contact name, email, phone, discipline and coverage area.
Both are handled by Netlify Forms, and a copy reaches us by email. The lawful basis is your request: you asked us to get in touch.
The assistant reads what you type, and any plan, photo or screenshot you attach, in order to work out a specification and price it.
We do not store your files. An attachment goes from your browser, through our server, to the service that reads it, and is gone when the answer finishes. It is not written to any disk, database or backup of ours, and it does not appear in our logs. Nothing you type in the assistant is stored either.
Two things happen in your own browser before a photo is sent, and both are in your favour: it is resized, and its EXIF metadata is stripped — including the GPS tag recording where the photograph was taken. That location never leaves your phone.
The lawful basis is your request. If you would rather not send a plan, describe the property in words instead; the assistant works either way.
To stop the assistant being abused, we count how many questions come from one internet connection each hour. Your IP address is hashed before it is used — we keep a scrambled fingerprint and two numbers, never the address itself — and the record is discarded when the hour ends. The lawful basis is our legitimate interest in not having the service run up an unlimited bill.
We use Google Analytics 4 to count visits, see which pages are read and whether the survey form gets used. It runs only after you press Accept on the bar at the foot of the page. Until then, and if you press Decline, no analytics cookie is set and Google is told you have not consented, so it stores nothing that identifies your browser.
If you accept, Google sets two cookies, _ga and
_ga_10FZRNCZ7V, whose only job is to tell it that a returning browser is
the same one. We have switched off Google’s advertising features and its
cross-site “signals”; what we see is page counts, not people. The lawful
basis is your consent, and you can withdraw it at any time:
Your choice itself is kept in your browser’s local storage, not in a cookie and not by us, so that the bar does not ask you again on every page.
We use four services to run the site. Each is a processor acting on our instructions, and each is named here so you can look them up.
| Service | What it handles | Where |
|---|---|---|
| Netlify | Hosts the site; receives and stores enquiry form submissions | USA, under standard contractual clauses |
| Anthropic | Reads your assistant questions and any attached plan in order to answer | USA, under standard contractual clauses |
| Google Fonts | Serves the typefaces. Loading them sends your IP address to Google | USA |
| Google Analytics | Counts visits and page views, only after you accept it | USA, under standard contractual clauses |
We are being straight about Google Fonts because most sites are not: fonts loaded from Google’s servers transmit your IP address to Google, and that is a transfer we could avoid by serving the files ourselves. We intend to.
Only the people needed for your project, and, for partners, only if you leave the sharing box on the survey form ticked:
The box is optional. If you untick it, we still reply and can still take the project on ourselves; we simply will not introduce you to a partner. You can withdraw your agreement to sharing at any time by emailing support@checkyourtraders.com. That stops any further sharing; it cannot recall details a partner already holds, so ask the partner directly as well. Your enquiry is never published and never sold.
Under the GDPR you can ask us for a copy of what we hold about you, to correct it, to delete it, to restrict or object to what we do with it, or to have it sent elsewhere. Ask through the enquiry form and we will act on it — we will not argue about it and we will not ask you why.
If you think we have handled your data badly you can complain to the Information and Data Protection Commissioner in Malta. You are entitled to do that without telling us first.
If this notice changes materially, the date below changes with it. There is no mailing list to tell you, because we do not run one.
Last updated .
It opens like an app, and the budget calculator works without a signal.